Sunday, 14 December 2008

O2 - see what we can't do

So... I went for the HTC Touch Pro in the end.  I have to say, the Touch Pro, the iPhone, the G1, and the Xperia... they're all awesome devices worthy of adoration and bring much fun and functionality to ones life.  For all their comparative measure, they're each top of the table in very distinct ways.  Go smart phones!

So yeah, I went for the touch pro on O2.  I ordered the phone and got an email telling me the order had been received.
I waited...
I enquired, being on hold for over 20 minutes, about porting my number over.
I got a response telling me I'd be able to do this once I could tell them the serial number and phone number of the phone that they were sending to me. 
I waited...
I waited...
I called, on hold for ... actually I'm about done spending time on O2, I'll just summarise briefly that they're pretty crap and were unable to sort out an account for me for no better reason than their software can't undo an administrative error.  This would be the same reason I left then years ago, as in, the exact same error that apparently was never solved - only 'paused indefinitely'.  Last time this error cost me bank charges and a lot of inconvenience - I didn't feel like giving them another few months to mess me around in and did not believe they would resolve the problem even if I did... so I cancelled the order and that's that.

This left me Vodaphone who stock the X1 and Touch Pro, but their contracts are a bit on the pricey side and I got to looking at the G1 again.  I decided to give it a go, and now own a T-Mobile G1!  It's been a fun toy so far - I hope software continues to come out for it, that's the main risk really, but it's got everything a boy could want and then some, and for surfing the web on, I think it might well be the best of the 4.

Maybe a post for the G1 when I've really explored it.  Until then, be good :)
__
Phil.
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